At MHR, we recognise it can be difficult to maintain an in-house system, and infrastructure issues can frequently impact your IT services. Our Cloud Hosting Services for our HR and payroll software, iTrent, can take care of everything for you.
Access to your business-critical data at all times
State-of-the-art Data Centres
Our environmentally friendly data centres employ the latest cutting-edge technologies, providing the best possible environment for supporting your HR and payroll operations.
Alongside our state-of-the-art data centres we have a dedicated team of in-house, security-cleared specialists who can provide complete management and support of your system.
Be confident that your business-critical data is safe and secure with our industry-leading monitoring solutions, which continually examine devices, network traffic and databases.
Our business continuity and disaster recovery solutions ensure any unexpected issues are overcome quickly and with minimum impact on your organisation.
Keeping your data safe
We take data security extremely seriously at MHR and boast a wealth of measures to ensure that your data is safe, including:
- Annual penetration testing and intrusion detection
- Palo Alto, Checkpoint, Wildfire and F5 intrusion prevention technologies
- ISO 9001, 27001 and UK Cyber Essentials Accreditation
- Optional Transparent Database Encryption
- Optional IP address restrictions
Services as standard
With iTrent you have access to a wealth of technology solutions as standard, including:
- 24/7, 365 iTrent access
- Release upgrades
- Service pack maintenance
- Secure internet access
- Secure file transfer
We also offer further services to help you get the most out of iTrent:
- Single sign and active directory integration
- 3rd party identity management integration
- TLS email encryption
- Data escrow
Not everyone wants to access their system in the same way, or may want an enhanced level of security, which is why we have developed a number of solutions to meet those needs.
Transparent Database Encryption
More and more organisations want confidence that their data at rest is safe and secure. Our Transparent Database Encryption service provides protection of hosted iTrent databases when the data is at rest, the equipment is switched off, or if the media is physically removed.
Secure Email Service
Cost effective and simple to implement, we offer two secure email services, depending on your requirements:
- SecureMail – a simple, efficient method of securely sending bulk communications, or;
- Transport Layer Security – an encryption method which reduces the risk of interception and alteration.
iTrent Self-Service Mobile
Give employees the freedom to manage their HR requests on the move with our mobile service. This always on service allows employees to update their information, manage their personal development and more.
The people first Chatbot
The MHR people first Chatbot helps you simplify, automate and accelerate transactional HR administration tasks, saving you time, cost and hassle.
It’s available via the people first app, text message and other messaging platforms 24/7, 365 days a year. Head over and chat to the bot now!