Tamworth Borough Council has selected MHR’s knowledge content management and training solution Enable Now to support the transition of system knowledge and upgrades to its iTrent HR and Payroll system (by MHR) to help optimise user competency levels and accelerate the adoption of best practice processes.
Enable Now is a comprehensive tool that supports Tamworth Borough Council to create, manage and deliver all aspects of knowledge transfer and performance support in a single solution.
It provides the convenience to create bespoke content and training materials, including documentation, step-by-step user guides, tests and animated videos with unprecedented speed and the flexibility to deploy online educational resources directly to employees – making training more cost-effective and less time consuming.
The module supports the Council with the rapid transition of system upgrades to enhance user adoption and knowledge of its software, while empowering its workforce with ‘just-in-time’ learning – providing them with access to knowledge as and when they need it.
Zoe Wolicki, HR Manager at Tamworth Borough Council, says: “As a small organisation with limited resources it is essential that our processes are as efficient as possible and we maximise the return on our software investment.
“Enable Now provides an effective platform to deliver training and support to employees, allowing us to upskill users of iTrent and other software solutions as quickly as possible in order to increase the knowledge, skill set and proficiency of our employees. This has already helped to reduce the number of queries received by the IT team, releasing their time to focus on more valuable tasks.
“As well as the efficiencies that come from enhancing user adoption and investing in the continuous learning and development of our employees, the ability to create our own training content using Enable Now means we can save considerable money on training costs across multiple systems because we are less reliant on internal and external training provision.
“The collective benefits and savings delivered by Enable Now are enormous and will help futureproof the organisation.”
Anton Roe, Chief Executive Officer at MHR comments: “We’re delighted to work in partnership with a customer that continues to invest in its people to increase their personal development to drive business performance. By using our Enable Now solution to deliver fast and effective online learning, Tamworth Borough Council will be better equipped to adopt new business processes and drive improvements across their business.”Discover Enable Now